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CLICKS GROUP has a Permanent Job Available in Cape Town

Assistant Manager - Convienance

REF: 13420/CLCK

Job Purpose

To assist the store manager to plan, lead and direct the effective management of day to day operations of the store team in order to achieve operational excellence and business objectives as well as to act as store manager in their absence

Job Objectives

  • To assist the SM to ensure maximum profitability of the store by managing key financial indicators (e.g. sales, trading profit, shrinkge, wastage, stock, expenses) aligned to scorecard
  • To assit the store manager to deliver high standards of customer service excellence consistently, through ensuring stirct adherence to the Clicks customer service principles
  • To assist the store manager to ensure effective people management  development and alignment in store in order to build capacity to meet current and future staffing needs
  • To assist the store manager to drive and manage compliance to all in store processes, policies and procedures aligned to the balanced scorecard requirements
  • To be a role model for staff presenting the image and behaviours of management to which the company aspires through its values

Job Requirements


Experience and Education:

  • Grade 12 is essential
  • A recognized Retail / Business Management Certificate would be an advantage
  • A minimum of 18 months in management
  • Completed the Trainee Management Programme

Job Related Knowledge and Skills:  

  • Managing poor performance
  • Competency based recruitment
  • Performance management
  • Finance management
  • Managing service
  • Achieving goals and objectives
  • Manage your team
  • Presenting info and training staff
  • Computer literacy
  • Literacy and numeracy
  • Interpersonal skills
  • Communication skills
  • Analytical skills
  • Performance management skills
  • Conflict and dispute management skills
  • Financial skills
  • IR skills
  • Presentation skills

Competencies required:

  • Leading and Deciding 
  • Supporting and Co-operating
  • Analyzing and Interpreting
  • Interacting and Presenting 
  • Adapting and Coping with pressure and setbacks
  • Creating and Conceptualising
  • Organisiing and Excuting
  • Enterprising and Performing 

We regret that not all applicants will be interviewed.

Should you not hear from us please consider your application unsuccessful.

We are committed to the principles of Employment Equity

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Cape Town Melkbosstrand
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Assistant Manager at Clicks